77be Privacy Policy

Introduction

77be ("we", "us", "our") is committed to protecting the privacy and personal information of every player who uses our online entertainment platform at 77be.club. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have regarding your information.

By registering an account, making a deposit, playing games, or otherwise using any service provided by 77be, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform immediately.

Information We Collect

When you interact with 77be, we collect several categories of information to deliver, secure, and improve our services. The types of personal data we may collect include:

• Identity Data: Full name, date of birth, gender, nationality, and government-issued ID details required for Know Your Customer (KYC) verification.
• Contact Data: Email address, mobile phone number, and residential address in Bangladesh (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi or other cities).
• Financial Data: Transaction history, deposit and withdrawal records, and payment method identifiers (bKash wallet number, Nagad number, Rocket number, Upay number, Visa or Mastercard last four digits). We do not store full card numbers or full mobile banking PINs.
• Account & Gaming Data: Username, password (hashed), account preferences, game history, bet records, win/loss records, session duration, and responsible gaming tool settings.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and referring URL collected automatically when you visit our site.
• Communications Data: Records of any correspondence between you and our customer support team, including live chat logs, email exchanges, and support ticket content.

We collect this data directly from you during registration, deposit, or support interactions, as well as automatically via cookies and server logs when you browse our platform.

How We Use Your Information

77be uses the information collected strictly for the following legitimate purposes. We do not sell your personal data to third-party marketers under any circumstances.

• Account Management: Creating and maintaining your player account, verifying your identity (KYC), and enabling secure login sessions.
• Payment Processing: Facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate financial records for both parties.
• Service Delivery: Providing access to live casino games, sports betting markets (including cricket BPL and IPL), slots, crash games, and other entertainment products on 77be.
• Security & Fraud Prevention: Monitoring accounts for suspicious activity, preventing unauthorized access, detecting multi-accounting or bonus abuse, and complying with anti-money-laundering obligations.
• Customer Support: Responding to queries, resolving disputes, processing complaints, and providing assistance through our support team.
• Responsible Gaming: Using gameplay data to identify potential problem gambling patterns and to enforce the responsible gaming tools and self-exclusion options you set. For players aged 21 and above only.

Cookies and Tracking Technologies

77be uses cookies — small text files stored on your device — and similar technologies such as web beacons and local storage to enhance your experience, remember your preferences, and keep your session secure.

We use three categories of cookies: (1) Essential cookies that are necessary for the platform to function (login sessions, security tokens); (2) Functional cookies that remember your language preference, display settings, and game history; and (3) Analytics cookies that help us understand how players navigate and use the platform so we can improve it.

Sharing of Your Information

77be does not sell, rent, or trade your personal data. We may share limited information only in the following circumstances and only to the extent strictly necessary:

• Service Providers: Trusted third-party vendors who process payments (such as bKash, Nagad, Rocket, Upay gateway operators), host our infrastructure, conduct KYC verification, or provide fraud-detection services. These vendors are contractually bound to handle your data securely and use it only for the services they provide to us.
• Legal Obligations: Where we are required by applicable law, court order, or regulatory directive to disclose information. We will notify you of any such disclosure to the extent permitted by law.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity. You will be notified in advance, and the receiving entity must adhere to privacy standards at least equivalent to this Policy.

Under no circumstances do we share your personal data with advertising networks, data brokers, or third-party marketing agencies. Your data is yours.

Payment Data and Financial Security

All financial transactions on 77be — including deposits via bKash, Nagad, Rocket, and Upay, and withdrawals to your registered payment method — are processed over encrypted connections. We do not store your full mobile banking credentials or full payment card numbers in any of our databases.

Transaction records are retained for a minimum period required to resolve disputes, comply with applicable financial regulations, and support responsible gaming audits. All amounts are processed and displayed in Bangladesh Taka (BDT / ৳).

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts may be subject to a data minimization review after a period of prolonged inactivity.

Where data is no longer required, we take reasonable steps to securely delete or anonymize it so that it can no longer be linked to any individual player. Certain financial and identity records may be retained for longer periods where required by applicable law.

Your Data Rights

As a 77be player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at the email address provided at the bottom of this page.

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any information we hold is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure: Subject to applicable legal and regulatory obligations, you may request deletion of your personal data. Please note that certain records must be retained for anti-money-laundering compliance and cannot be deleted on request.
• Right to Restriction: You may ask us to restrict processing of your data in certain circumstances — for example, while we verify a rectification request or investigate a complaint.
• Right to Portability: Where technically feasible, you may request a structured, machine-readable copy of the data you have provided to us.

We will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request to prevent unauthorized access to another player's data.

Security of Your Data

77be employs industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, hashed storage for passwords, firewalled database infrastructure, and regular security assessments.

While we take all reasonable steps to secure your data, no online platform can guarantee absolute security. You play an important role in protecting your own account by choosing a strong, unique password, never sharing your login credentials, and notifying us immediately if you suspect unauthorized access.

Protection of Minors

77be is strictly an adults-only platform. Our services are available exclusively to players who are 21 years of age or older. We do not knowingly collect personal data from individuals under 21. If we become aware that a minor has registered or provided personal information, we will immediately suspend the account and delete all associated data. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gaming platforms.

Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the revised policy on this page with an updated effective date and, where appropriate, notify you via email or an in-platform notification.

Your continued use of 77be after any modification to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must stop using our services and may request account closure by contacting our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how 77be handles your personal data, please reach out to our dedicated support team. We aim to acknowledge all privacy-related inquiries within 2 business days and resolve them within 14 business days.

Email: [email protected] (plain text — not a clickable link). Our support team is available 24/7 to assist players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.